A pipe usually fails inside a wall cavity, which means the visible damage is only a fraction of what's actually happening behind the drywall.
We open the wall cavity carefully, only as far as moisture readings say is necessary, rather than tearing out an entire wall.
Our Gateway, CO technicians locate the main or local shutoff valve immediately if it hasn't been closed already.
We use pressure testing and moisture tracing to locate exactly where a supply line failed inside the wall.
Minimizing removal keeps Gateway, CO repair costs down without leaving wet insulation behind.
Handoff to a licensed plumber is built into our burst pipe process, not left for you to arrange separately.
A burst pipe call has a specific sequence — find the source, stop it, open only what's necessary, and coordinate repair — here's how our Gateway, CO crews run it.
If the source is still running, shutoff is priority one.
Diagnostics narrow down the exact wall section affected.
We extract from within the cavity itself, not just the surface that's visible.
Saturated insulation is removed and replaced, while drywall is cut only at the confirmed wet line.
We dry wall framing directly, not just the room's ambient air.
Plumbing repair coordination is included so you're not managing two separate contractors.
Tell our Gateway, CO dispatcher if the water source is still running so we can advise on shutoff immediately.
A technician heads to your Gateway address with wall-cavity extraction tools loaded.
We diagnose the leak location and provide a written estimate for extraction and drying before removal begins.
The job isn't done until both drying and repair coordination are confirmed.
"They found our shutoff valve in about thirty seconds since we had no idea it existed, then got straight to work on the wall." — Holly T.
"Only opened up the section of wall that was actually wet instead of the whole thing. Saved us a lot on drywall repair." — Andre L.
"They coordinated directly with our plumber so the pipe got fixed the same week the wall was already open." — Priscilla W.
Sudden water flow or a fast-spreading stain typically points to a burst rather than a slow leak.
No, we remove drywall only at the confirmed wet line based on moisture readings.
We handle the water damage mitigation and coordinate directly with a licensed plumber for the pipe repair itself.
Avoid the area near standing water and electrical outlets until our technician confirms it's safe.
Drying time depends on cavity size and how long water was actively leaking before shutoff.
Gateway sits within our core burst pipe response zone.
Speak directly with our burst pipe response team.
Call +1-844-578-1604