Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Gateway crews are already moving. We dispatch Gateway units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our Gateway branch after hearing the same complaint over and over from Gateway, CO property owners — the "24/7" number that never actually answers. Every technician on our Gateway roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Burst Pipe Cleanup in Gateway isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Gateway, CO, so you're protected from the moment our truck pulls into the driveway.
Our Gateway, CO-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Talk to a Gateway property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Gateway call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Gateway started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Gateway line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Gateway crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our Gateway units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Gateway, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Gateway properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Gateway get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
Every Gateway job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

Every Gateway estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our Gateway, CO warehouse keeps drying equipment close, which typically puts a Gateway tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Our Gateway team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your Gateway property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Every Gateway job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Gateway paperwork, not just mentioned over the phone. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most Gateway dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Gateway job, not an add-on option.
Around-the-clock coverage in Gateway includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Gateway insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our Gateway crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Gateway accounts and assign a dedicated project lead for anything beyond a single unit.
Typical drying time runs 3-5 days for a Gateway home, though a job that sat unaddressed longer can take longer to fully dry.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our Gateway crews cover that full radius.
Gateway is our home base, and our reach extends across Gateway, CO through a network of staged equipment and on-call technicians. If your address falls inside or near Gateway, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Gateway, Gateway, COReach our Gateway line directly and get a technician on the way today.
Call +1-844-234-5373